Softlogic Life Insurance PLC | Annual Report 2025

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Dividend per Share (Rs) – 4.5
Dividend Cover (times) – 3.3
Capital Adequacy Ratio (%) – 245%
GWP Growth (%) – 27%
Return on Equity (%) – 39%
Earnings Per Share (Rs) – 14.8
Net Assets Value Per Share (Rs) – 43.2

One Day Claim Settlement Ratio (%) – 98%
Location of Operations (No.) – 159
Net Promoter Score – +57%
Complaint Resolution Rate – 92%
Customer Retention Rate – 89%
DALYs Averted (DALYs) – ~5,000
Societal Value Created through DALY (USD Mn) –~58

Total Employees – 1,144
New Talents Onboarded – 394
Employee Retention Rate – 79%
Female Representation - Employees – 35%
Equal Pay Ratio (M:F) – 1 : 1
Total Training Hours – 5,562

Field Staff– 4,679
Sales Staff Attrition Rate – 22%
Female Representation - Field staff – 43%
Annual Sales Awards – Conducted
MDRT Total Qualifiers – 302

Payments to Local Suppliers (Rs Bn) – 2.9
Micro-Insurance Policies – 471,717
Customer Access Points Expanded via Acquisition – 38
Determination Ratio (%)) – 113%
No of Non-Compliances – Nil
Paper Recycled (Kg) – 1,900

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About Our Integrated Report

Driving Global Sustainability Standards, Delivering Local Impact
How to Read this Annual Report – A Quick Guide
Our Reporting Universe
Our Integrated Annual Report

About Softlogic Life

Overview of Softlogic Life
Our History
Financial Highlights
ESG Performance Indicators
Year at a Glance
Awards and Accolades
Organisational Structure

The Winning Formula for Sustainable Growth

Reflections from Our Chairman
Reflections from Our Managing Director
Operational Review
Our Chairman –
Our Managing Director –

Driving Long-Term Value Through Big Moves

Business Model
Operating Environment
Operating Environment
Our Interaction with Stakeholders
SLFRS S1 & S2 Report
Outlook
Independent Limited Assurance Reports

Big Moves in Resource Management for Big Impact

Prioritising The Six Capitals
Financial Capital
Human Capital
Social and Relationship Capital
Customer
Business Partner
Community
Intellectual Capital
Manufactured Capital
Natural Capital
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Stewardship

Board of Directors
Corporate Management Team
Sales Management Team
Chairman’s Statement
Corporate Governance at Softlogic Life
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Financial Information

Financial Highlights
Income Statement
Statement of Profit or Loss and Other Comprehensive Income
Statement of Financial Position
Statement of Changes in Equity
Statement of Cash Flows
Notes to the Financial Statements

Supplementary Information

Life Insurance Fund & Insurance Revenue Account
Quarterly Analysis
Decade at a Glance
Simplified Insurance Financials
Investor Relations
Other

About Our Integrated Report

Driving Global Sustainability Standards, Delivering Local Impact
How to Read this Annual Report – A Quick Guide
Our Reporting Universe
Our Integrated Annual Report

About Softlogic Life

Overview of Softlogic Life
Our History
Financial Highlights
ESG Performance Indicators
Year at a Glance
Awards and Accolades
Organisational Structure

The Winning Formula for Sustainable Growth

Reflections from Our Chairman
Reflections from Our Managing Director
Operational Review
Our Chairman –
Our Managing Director –

Driving Long-Term Value Through Big Moves

Business Model
Operating Environment
Operating Environment
Our Interaction with Stakeholders
SLFRS S1 & S2 Report
Outlook
Independent Limited Assurance Reports

Big Moves in Resource Management for Big Impact

Prioritising The Six Capitals
Financial Capital
Human Capital
Social and Relationship Capital
Customer
Business Partner
Community
Intellectual Capital
Manufactured Capital
Natural Capital
Read More

Stewardship

Board of Directors
Corporate Management Team
Sales Management Team
Chairman’s Statement
Corporate Governance at Softlogic Life
Read More

Financial Information

Financial Highlights
Income Statement
Statement of Profit or Loss and Other Comprehensive Income
Statement of Financial Position
Statement of Changes in Equity
Statement of Cash Flows
Notes to the Financial Statements

Supplementary Information

Life Insurance Fund & Insurance Revenue Account
Quarterly Analysis
Decade at a Glance
Simplified Insurance Financials
Investor Relations
Other

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Get to Know About Softlogic Life

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